Social Media for E-commerce: 7 Best Tips to Increase Sales

Social Media for E-commerce: 7 Best Tips to Increase Sales

Using social media for eCommerce business is a powerful tool to increase sales. It allows you to reach more customers, generate more traffic, and increase sales.

Companies use social media to create awareness about their products and services. They use it as a tool for customer service by creating a Facebook page or Twitter account that explicitly handles customer complaints and questions.

As an eCommerce business owner, you know that social media has the potential to catch new customers and grow your business.

However, with so many social media platforms and strategies, it can be overwhelming to know where to start.

The Best Tips on Social Media for Ecommerce to Increase Sales

Social media for ecommerce
Source: Unsplash

1. Use social proof

It is no secret that social media has taken over the world. With over 4.7 billion users, it is hard to deny that social media is one of the most powerful tools at our fingertips.

And what do eCommerce businesses need to grow?

More customers!

So, the best tip to use social media to grow your eCommerce sales is to leverage social proof.


What is social proof?

Social proof is a psychological phenomenon where people tend to copy the behavior of others to conform to what is considered normal.

So, if you can show your potential customers that other people are buying your products, they are more likely to do the same.

Social proof can be used in various ways to grow your eCommerce sales. Customer testimonials, social media reviews, and product photos/videos are all great examples.

Social proof gives you the opportunity to increase traffic to your eCommerce store and convert more visitors to paying customers.

Hence, if you still need to leverage social proof to grow your eCommerce sales, now is the time to start and test the power of social media to watch your business take off!

2. Offer incentives

The best way to use social media to grow your eCommerce sales is to offer incentives.

You can encourage your customers to share your products and services with their friends and followers by offering incentives.

This, in turn, can lead to more sales and growth for your business.

Incentives can come in many forms, such as discounts, coupons, or free shipping. Moreover, consider implementing customer loyalty software to reward and retain frequent shoppers, fostering long-term relationships.

You can also offer loyalty programs or other rewards for customers who regularly purchase from your store.

Whatever you choose, ensure that your incentives are generous enough to encourage social sharing.

Make sure your email signature and website promote your social media links.

By doing this, customers will be able to find and follow you on social media more easily.

And be sure to post interesting, engaging content on your social media accounts to keep people coming back for more.

3. Engage with your audience

Engaging with your audience is the best tip for using social media to expand your customer base & elevating sales.

If you're not active on social media, you're missing out on a huge opportunity to connect with potential and current customers.

Because for nearly 74% of surveyed people, it's important or very important for a business to be on Facebook

Make sure you regularly post updates, photos, and special offers on your social media accounts.

In addition, take the time to respond to comments and questions. Showing that you're attentive and responsive will build customer trust and loyalty.

Remember to use social media to promote your eCommerce website and product pages. Ensure your website is linked in your bio, and share individual product links when available.

You can also use social media advertising to boost your reach and drive traffic to your website.

With a little effort, you can use social media to boost your eCommerce sales and take your business to the next level.

4. Create compelling visuals

As a marketer, one of your primary goals is to grow your eCommerce sales.

And one of the best ways to do that is to create compelling visuals that tell a story and connect with your target audience.

Think about it!

When scrolling through your Facebook or Instagram feed, what stops you and makes you want to learn more?

Of course!

A photo or video usually catches your eye and makes you curious.

The same principle applies to eCommerce.

To grow your sales, you need to create visuals that tell a story and make people want to learn more about your product.

Here are a few additional tips to get you started:

i. Use high-quality images

This one is a no-brainer. The better the quality of your images, the more likely people are to engage with them.

If you're selling products, use clear, well-lit photos showing the product in all its glory.

ii. Use video

Video is one of the most powerful tools in your marketing toolkit. It's engaging and informative and can help you build a connection with your audience.

If you still need to start using video, now is the time.

5. Make it easy to buy

You're already using social media to grow your eCommerce business. But are you using it to its full potential?

Here's the best tip we can give you: make it easy for your customers to buy from you.

What do we mean by that?

Ensure your website is linked to your social media profiles and that your contact information is easy to find.

Make it easy for your customers to find your products, and make it easy for them to buy them. Display your product feeds on social media and links each product to the respective product page. This product feed plugin will automatically display your Magento 2 products on Facebook, eBay, Bing, and Google Shopping.

The easier you make it for your customers to buy from you, the more likely they will do so.

So make it easy!

6. Use social media ads.

Creating targeted ads is the best way to use social media to grow sales.

You can create custom audiences of people who have visited your website or engaged with your content on social media.

This will help you reach more people who are interested in your products and may be more likely to make a purchase. You can also use lookalike audiences to find people similar to your best customers.

Another way to use social media to grow your eCommerce sales is by running contests or giveaways. This can be a great way to increase exposure for your brand and drive traffic to your website.

Moreover, you can also offer discounts or special promotions to customers who Like your Facebook page or follow you on Twitter. If you are using the Shopify e-commerce platform that has headless architecture capabilities, you can use a pop-up app to show discounts on your website as well.

By using social media to grow your eCommerce sales, you can reach more potential customers and increase your sales and revenue.

7. Analyze your results

By now, you've read a ton of tips on how to use social media to grow your eCommerce sales.

But what works best?

To figure that out, start by analyzing your results.

Which posts are getting the most engagement? What kind of content is acquiring the most shares?

Once you've identified what's working, double down on that content. If you see good results with image-based posts, start creating more.

Keep in mind that what works today might not work tomorrow. So it's important to keep track of your results and adjust your strategy accordingly.

This way, you know where your strategies are leading your business.

The Bottom Line!

We can conclude that using social media for eCommerce is a great way to increase sales.

However, to ensure that social media works efficiently for you, it is vital to use the right strategies to get the maximum results.

In addition, some other tips to increase sales are ensuring your website is mobile-friendly, and your social media profiles are complete and up-to-date.